About Us

What are your shipping and refund policies?

• Please allow 1-2 days for orders to be processed. Shipping takes 3-5 business days and sometimes 7 days depending on your local postal office. Once Your order is packed and shipped, you will recieve a notification email with your tracking information. DUE HEALTH CONCERNS REGARDING COVID 19,  REFUNDS AND EXCHANGES WILL NOT BE ACCEPTED.

What payment options do you accept?

• Cashapp,PayPal, Cash, and Stripe(which handles Visa and Mastercard and etc.)

When can I expect my order to be delivered? 

• Your order can be expected to be delivered within 5-7 business days if it does not fall between major holidays or weekends.

Is there a limit on the amount of products I can order?

• No

What ingredients do you use in your products?

• Products contain but are not limited to: Glycerin, Distilled water, beeswax, emulsifiers, preservatives, Sweet Almond oil, Grapeseed oil, Apricot ,oil, Avacado oil,  Rosehip, Jojoba, fragrance oils, Raw sugar, Organic Raw Honey, and flavorings.

Return/Exchange policy? 

• NO REFUNDS, if there's  an issue with an order feel free to email us @asecosmeticscreationsllc@gmail.com and provide us with your order #, tracking #, and photo of recieved product. If there is an error on our part, we will surely correct it as much and soon as possible.

I recieved my order but my box was damaged? What do I do?

• All orders that are sent out as Priority Packages come with insurance.  Once an order is sent out, it is longer in our hands. From that point on its the postal office responsibility to send your packages out safely and to give you your money back if it arrives damaged. So ultimately you'll have to file a claim. But we do try our best to bubble wrap your fragile items and place fragile stickers if need be. Here's a direct link to file your claim➡️USPS : www.usps.com/domestic-claims.  
• UPS: https://www.ups.com/vi/en/help-center/claims-support.page
• FedEx: https://www.fedex.com/en-us/customer-support/claims.html

My order shows it was returned back to you. What does it mean?What do I do?

• If your package is returned to us by any reason, we will send you a refund for your items ONLY, NOT THE SHIPPING. Shipping is already paid for once we print the shipping label. This includes accidentally putting the wrong adress, not being home to recieve the package, and etc. 

Do you offer samples? 

• We Only offer samples for those ordering in person and are only limited to small items such as balms, glosses, oils, and lip scrubs.

When do you restock? 

• We restock depending on the type of products. We have to schedule when to recieve inventory to make all of our products.

Ordering via DM?

Those who order through DMs ( from Facebook, Tiktok, or Instagram) that doesnt buy through the social media p

checkout or website are allowed to order only for custom orders for a limited time. You will have to pay with either Cashapp or PayPal. Reciepts, invoices, and tracking number will be provided upon ordering once processed.

Our company is a 1 stop shop that provides a plethora of handmade organic and cruelty free cosmetics and skincare products! We offer bath and body products as well as  makeup cosmetics, such as: lashes, lash bath, lash care bundles, lipgloss, lip balms, lip scrubs, lip oils, lip care bundles, body butters, body scrubs, botanical body oils, shimmer oils, custom orders and MORE!